Privacy Policy

Nagad99 Privacy Policy — Your Data Is Safe With Us

Learn exactly how your personal information is collected, used, and protected — all clearly explained in plain English.

Last Updated: January 2026

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Your privacy is our priority. By using nagad99.bet, you agree to this Privacy Policy. We never sell your data or share it without your consent.

01. Introduction

Nagad99 is a trusted online betting platform built for users in Bangladesh. We understand how sensitive your personal information is, which is why our privacy policy has been designed with full transparency in mind.

This Privacy Policy explains what information nagad99 collects, why it is collected, how it is stored and protected, and what rights you have. We want you to use our platform with complete confidence, because your trust is our greatest asset.

By creating an account, logging in, or using any service on nagad99.bet, you are deemed to have accepted the terms of this Privacy Policy.

This policy was last updated in January 2026. Any changes will be posted on this page, and registered members will be notified.

02. What Data We Collect

Nagad99 collects only the information necessary to provide our services. We follow a strict "minimum necessary" policy — no excessive data is ever collected.

Registration & Identity Information

  • Full name and date of birth (for age verification)
  • Mobile number (for login and communication)
  • Email address (optional, for notifications)
  • National ID number (for KYC verification)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Transaction Reference Number

Device & Technical Information

  • IP Address & Device Type
  • Browser & Operating System Information
  • Time spent on site and pages visited
Data Type Purpose of Collection Mandatory
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account Login & Payments Yes
NID Number KYC Verification Yes
Email Promotional Notifications Optional
IP Address Security & Fraud Prevention Automatic

03. How Your Information Is Used

Nagad99 uses your information only for the purposes outlined below. It is never used for anything else without your permission.

1

Service Delivery & Account Management

Your information is used to manage account creation, login, payment processing, and betting services.

2

Identity & Age Verification

Information provided at registration is used to confirm that you are a real person aged 18 or above.

3

Security & Fraud Prevention

Technical data is used to keep your account secure and detect suspicious activity.

4

Customer Service Improvement

Our support team uses your information to improve your experience and resolve any issues.

5

Legal Compliance

Certain data may be retained and disclosed as required by regulatory authorities or legal directives.

6

Informing you about promotions and offers

With your consent, relevant bonuses and promotions may be sent via email or SMS. You can opt out at any time.

04. Data Retention & Security

Nagad99 stores your data on secure servers that meet international security standards.

  • Encryption: All data transmissions are secured via SSL/TLS encryption.
  • Access Controls: Only authorized personnel may access your information, and only for specific purposes.
  • Regular Audits: System security is regularly reviewed and updated.
  • Data Retention Period: Data is retained for as long as your account is active and for up to 5 years after closure, as required by law.
  • Backup: Regular secure backups are maintained to ensure no data is lost due to technical issues.

Your password is never stored in plain text — only as an encrypted hash. No nagad99 staff member will ever have access to your password.

05. Is Your Information Shared with Third Parties

Nagad99 never sells your personal data to third parties. However, data may be shared in a limited number of situations:

Situation Description Your Consent
Payment Processing Transaction details required for payments via bKash, Nagad, and Rocket Inherent in use of the service
Legal Obligations By court order or regulatory authority requirement Legal Requirements
Fraud Prevention Relevant authorities in cases of serious fraud For security purposes
Business Changes In the event of a company merger or acquisition, with prior notice With Prior Notice

We never: Selling your data to third-party advertisers, sharing it with marketing companies, or data profiling without your consent.

06. Our Data Security Features

To protect your privacy on nagad99, we use multiple layers of security.

SSL Encryption

All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.

Two-Factor Verification

OTP verification at login prevents unauthorized access to your account.

Password Hashing

Your password is never stored in plain text — it is secured using bcrypt hashing.

Real-Time Monitoring

Suspicious logins and unusual activity are detected instantly to keep your account secure.

Secure Data Centers

Your data is stored in internationally certified secure data centers with 24/7 security monitoring.

Regular Security Audits

Regular security audits are conducted by third-party experts to identify and address any vulnerabilities.

08. Your Rights

Nagad99 believes every user should have full control over their own data. That's why we provide you with the following rights:

Right to Access

You can request to view all information nagad99 holds about you at any time.

Right to Correct Information

You can contact support to update any incorrect or outdated information.

Right to Erasure

After account closure, you may request deletion of your data unless retention is required by law.

Right to Opt Out of Marketing

You can opt out of promotional SMS or emails at any time.

Data Portability

You may request a copy of your data in a standard, portable format.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

To exercise any of the above rights, contact our support team. We typically respond within 72 hours.

09. Protection of Minors

Nagad99 strictly prohibits anyone under 18 from using the platform. We do not collect data from or provide services to minors under any circumstances.

  • Date of birth is verified at registration, and users under 18 are not permitted to create an account.
  • Age is verified through KYC verification.
  • If a minor is found to be using an account, it will be suspended immediately and all associated data will be deleted.
  • If a parent suspects their child is using the platform, please notify our support team immediately.

18+ Only. To learn more about responsible gaming, visit our Responsible Gaming page.

10. Policy Changes

Nagad99 may update this privacy policy when necessary. For any significant changes, we will take the following steps:

  • The last updated date on this page will be changed accordingly.
  • Registered members will be notified via SMS or push notification.
  • For major changes, your consent will be requested upon login.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page occasionally to stay up to date with any changes.

11. Contact Us

For any privacy-related questions, concerns, or to exercise your rights, please reach out to our support team. We are always ready to help.

Live Chat

Get instant help via the platform's live chat — available 24/7.

Support Team

Privacy-related requests are typically responded to within 72 hours.

FAQ page

Find answers to common questions on our on the FAQ page Available.

12. Frequently Asked Questions

No, never. nagad99 does not sell your personal data to third parties under any circumstances. Our business model is entirely different — your data is a responsibility, not a product.

An NID number is required for KYC (Know Your Customer) verification. This ensures no fake accounts or fraudulent activity on the platform and that all users are adults. Your NID information is stored in fully encrypted form.

Following account closure, certain data (such as transaction records) may be retained for up to 5 years as required by law. All other personal data can be requested for deletion.

You can turn off marketing messages by updating your notification preferences in account settings, or by contacting the support team — changes are applied within 24 hours.

If you suspect unauthorized access to your account, contact us immediately via live chat. We will lock the account right away and launch an investigation.

Your data is secure — get started now

Your privacy at nagad99 is our top priority. Join our secure and trusted platform today.

Safe · Trusted · 18+ Only

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